TapBill support

Invoices and estimates for small businesses and freelancers, on iPhone and Android. New to TapBill? How to use TapBill walks you through it step by step.

Common questions

Where are my invoices stored?

Only on your phone. TapBill has no accounts and we don’t keep a copy, so back up regularly.

How do I back up my data?

Go to More › Backup & export › Back up now, then save the file somewhere safe, such as iCloud Drive, Google Drive or your email.

How do I move to a new phone?

Back up on your old phone. On the new phone, install TapBill, go to More › Backup & export › Restore from a backup, and choose the file. Backups work between iPhone and Android.

How do I restore my subscription?

Sign in to your phone with the Apple ID or Google account you subscribed with. Then in the app go to More › Upgrade to TapBill Pro and tap Restore.

How do I cancel my subscription?

On iPhone, go to Settings › your name › Subscriptions. On Android, open Google Play › Payments & subscriptions › Subscriptions. Deleting the app doesn’t cancel a subscription.

How do I get a refund?

Apple handles refunds for App Store purchases: request one at reportaproblem.apple.com. For Google Play purchases, request one through Google Play or email us.

How do I delete my data?

Delete invoices, clients or items in the app, or delete the app to remove everything from your phone. Our Privacy Policy explains the little information that reaches us and how to have it deleted.